Ping-Click

A QR code for your shelves, staff picks, and help desk

A reader scans with their phone camera and taps to ping staff for help or like a staff pick. No app, no account, nothing for them to install.

Give every shelf a way to reach you

Bookshops and libraries are quiet by design, which makes it awkward for a browsing reader to flag someone down. Staff are shelving in the next aisle, on the till, or upstairs, and the reader is left guessing whether to wait, wander off, or ask the first person they see. A small QR code at eye level solves that without changing the mood of the room.

Ping-Click turns that code into a direct line to your phone or till tablet. A reader scans it and taps Ping to say "I need help finding something" or Like to tell you a staff pick landed with them. You get a real-time push notification labeled by which code sent it, so you know exactly where in the shop or library the tap came from - no searching the floor, no interrupting your own reader.

Help without the search

A reader stuck in the stacks does not have to hunt for a staff member. They scan the code, tap Ping, and you get a notification straight away, so you know someone needs help and roughly where.

Real feedback on staff picks

Put a code next to a staff-pick shelf or a themed display and let readers tap Like as they browse. It is a quiet, honest read on what is landing with people, without a survey or a form to fill in.

Free on every shelf

Creating and using ping codes costs nothing, so you are not weighing up cost per sticker. Put one at the help desk, one on the staff-pick table, one in the children's section - as many as make sense.

Couldn't be simpler

In the Ping-Click app, create a separate code for each spot you need - for example "Help finding a book" at the reference shelves and "Like this pick" on the staff recommendations table.
Print the QR code and place it where readers actually pause: a shelf-edge label, a small easel card on the staff-pick table, or a sign at the help desk.
Keep the Ping-Click app open on your phone or a till tablet. When a reader taps Ping, Like, or Thanks, you get a real-time notification naming which code was scanned.

FAQ

No. They open their phone's camera, scan the code, and tap. There is no app to download and no account to create. Only you, as the shop or library, need the Ping-Click app to receive the notification.

Yes. Each code you create is separate, so a code at the reference desk and a code on the staff-pick table show up as distinct pings. You will know which one was tapped.

No. A scan sends a simple Ping, Like, or Thanks to your device in real time - it is a nudge to get your attention or show appreciation, not a chat or messaging tool.

Give every shelf a way to reach you

Create your first code free and put it where readers already stand: a hard-to-browse section, the staff-pick table, or the help desk.

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